Privacy policy
Privacy Policy
Last Updated: 22 May 2025
At Sanaar Gold, we believe that trust is the foundation of every lasting relationship. As a brand committed to authenticity, craftsmanship, and elegance, we value your privacy just as much as the quality of our products.
This Privacy Policy explains what information we collect from you, how we use it, and what rights you have as a valued customer.
1. Information We Collect
When you interact with our website, place an order, or contact us, we may collect the following types of personal information:
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Contact Information: Full name, phone number, email address, and shipping/billing address.
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Payment Information: Payment card details are processed securely by trusted third-party gateways such as Razorpay or Phonepay. We do not store your card or banking information.
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Account & Order History: Details of past orders and account preferences if you create a profile with us.
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Usage Data: Information about how you interact with our site, such as pages visited, time spent, and referral sources. This helps us improve our services and user experience.
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Device & Technical Data: Browser type, IP address, operating system, and device information used to access our site.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill orders
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To communicate with you regarding your purchase, shipping updates, or support requests
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To personalize your experience and recommend relevant products
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To improve our website, services, and customer support
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To send promotional emails (only if you’ve opted in)
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To detect and prevent fraud or unauthorized activity
We never use your personal information in ways that are unrelated to these purposes.
3. Sharing Your Information
Your privacy is important to us. We only share your information in the following circumstances:
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With trusted service providers who help operate our business (e.g., logistics, payment gateways, customer service tools)
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With legal authorities if required by law or to enforce our terms and protect our rights
We do not sell, rent, or trade your personal data with third parties.
4. Your Rights
You have full control over your personal data and may:
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Access the personal information we hold about you
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Update or correct any inaccuracies
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Request deletion of your data (subject to any legal or transactional obligations)
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Opt out of marketing emails anytime via the unsubscribe link or by contacting us
To exercise any of these rights, please email us at: Sanaargold@gmail.com
5. Data Security
We take your data security seriously. All personal and payment information is transmitted using industry-standard encryption. We implement physical, technical, and administrative safeguards to protect your data from unauthorized access or misuse.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember your preferences
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Analyze website performance
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Offer a personalized shopping experience
You can manage or disable cookies through your browser settings, though this may affect certain site features.
7. Third-Party Links
Our site may include links to other websites or platforms (such as Instagram, payment gateways, or courier tracking portals). We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before sharing any information.
8. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our operations, services, or legal obligations. Any significant changes will be reflected by updating the "Last Updated" date at the top of this page.
We recommend reviewing this policy from time to time to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this policy, please reach out to us:
Sanaar Gold
Email: Sanaargold@gmail.com
Business Hours: Monday to Saturday, 10 AM – 6 PM IST
We are committed to protecting your privacy — because your trust is what makes Sanaar Gold truly shine.
