Privacy Policy

Last Updated: 22 May 2025

At sanaar, we believe that trust is the foundation of every great relationship. Founded by Sanaar Management, we value authenticity, transparency, and integrity — not just in Jewellery, but in how we handle your personal data.

This Privacy Policy explains what information we collect from you, how we use it, and what rights you have as a valued customer.

1. Information We Collect

• Contact Information: Full name, phone number, email address, and shipping/billing address.
• Payment Information: Card details are processed securely by trusted gateways (Shopify Payments, Razorpay, PayPal). We never store card or banking data.
• Account & Order History: Past orders and account preferences if you create a profile.
• Usage Data: Pages visited, time spent, and referral sources to help improve our services.
• Device & Technical Data: Browser type, IP address, operating system, and device details.

2. How We Use Your Information

• Process and fulfill orders
• Communicate about purchases, shipping status, or support
• Personalize your website experience
• Improve site functionality and customer support
• Send marketing emails only if you’ve opted in
• Prevent fraud or illegal activity

3. Sharing Your Information

Your information is shared only when necessary:

• With trusted service providers (payment processors, delivery partners, analytics tools)
• With legal authorities if required by law or to enforce our rights

We never sell, rent, or trade your personal data.

4. Your Rights

• Access the personal data we hold
• Correct or update inaccurate information
• Request deletion of your data (subject to legal/transactional obligations)
• Opt out of marketing anytime via unsubscribe links or by contacting us

To exercise these rights, email us at Sanaargold@gmail.com

5. Data Security

All personal and payment data is transmitted with industry-standard encryption and protected by physical, technical, and administrative safeguards.

6. Cookies & Tracking

We use cookies to remember preferences, analyze site performance, and deliver a personalized shopping experience. You can control or disable cookies in your browser settings, though this may affect site functionality.

7. Third-Party Links

Our site may link to other websites (e.g., Instagram or payment gateways). We are not responsible for their privacy practices; please review their policies before sharing information.

8. Updates to This Policy

We may update this policy periodically. Significant changes will update the “Last Updated” date at the top of this page.

9. Contact Us

Questions or concerns? Reach us at:
Email: Sanaargold@gmail.com
Business Hours: Monday–Saturday, 10 AM – 6 PM IST